Lab Notes
Field notes from production engagements.
Specific essays on architecture, pricing, and the realities of shipping software for Indian businesses. New essays roughly every fortnight.
What an ₹18,000 annual support contract actually buys you
A line-by-line breakdown of our AMC, what triggers it, and what does not.
6 min read · Published April 2026
The architecture of calm — building software that does not wake you up at 2 AM
On error budgets, monitoring, and the engineering decisions that determine whether your phone rings on a Sunday.
11 min read · Published April 2026
Why we say no to Shopify for D2C brands above ₹5L MRR
The point at which template economics invert, and what to do about it.
9 min read · Published April 2026